Privacy Policy

Protecting your private information is our priority. This Statement of Privacy applies to surescoops.com and Sure Scoops LLC and governs data collection and usage. For the purposes of this Privacy Policy, all references to Sure Scoops LLC include surescoops.com and Sure Scoops. The Sure Scoops website is a pet waste removal services site. By using the Sure Scoops website, you consent to the data practices described in this statement.

Collection of your Personal Information

In order to better provide you with products and services offered, Sure Scoops may collect personally identifiable information, such as your:

– First and Last Name
– Mailing & Physical Address
– E-mail Address
– Phone Number
– Information about your home such as gate locations, areas to be cleaned
– Information about your pets including names & birthdays

If you purchase Sure Scoops’ products and services, we collect billing and credit card information. This information is used to complete the purchase transaction.

Sure Scoops may also collect anonymous demographic information, which is not unique to you, such as your:
– Age
– Gender
– Household Income
– Location

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services. These may include:

– Registering for an account
– Entering a sweepstakes or contest sponsored by us or one of our partners
– Signing up for special offers from selected third parties
– Sending us an email message
– Submitting your credit card or other payment information when ordering and purchasing products and services

We will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.

Use of your Personal Information

Sure Scoops collects and uses your personal information to operate and deliver the services you have requested.

Sure Scoops may also use your personally identifiable information to inform you of other products or services available from Sure Scoops and its affiliates.

Sharing Information with Third Parties

Sure Scoops does not sell, rent or lease its customer lists to third parties.

Sure Scoops may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Sure Scoops, and they are required to maintain the confidentiality of your information.

We do not share/sell personal data (phone numbers) and consent with third parties / affiliates or partners. No mobile information will be shared/sell with third parties/affiliates for marketing/promotional purposes. 

Sure Scoops may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to:

– Conform to the edicts of the law or comply with legal process served on Sure Scoops or the site
– Protect and defend the rights or property of Sure Scoops
– Act under exigent circumstances to protect the personal safety of users of Sure Scoops, or the public

Security of your Personal Information

Sure Scoops secures your personal information from unauthorized access, use, or disclosure using SSL Protocol. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.

We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that:
– There are security and privacy limitations inherent to the Internet which are beyond our control
– Security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed

Children Under Thirteen

Sure Scoops does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.

E-mail Communications

From time to time, Sure Scoops may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. If you would like to stop receiving marketing or promotional communications via email from Sure Scoops, you may opt out of such communications by clicking the “Unsubscribe” button in any email.

Contact Information

Sure Scoops welcomes your questions or comments regarding this Statement of Privacy. If you believe that Sure Scoops has not adhered to this Statement, please contact Sure Scoops at:

Sure Scoops LLC
8840 San Ysidro Ave #1014
Gilroy, CA 95020

Email Address: hello@surescoop.com
Telephone number: (209) 407-2667

Effective as of 01/01/2025